Privacy Policy

This Privacy Policy applies to all personal data that users provide to CompanioEstonia OÜ through its website, https://companio.co.

For the purposes of this Privacy Policy, a “User” is any individual who accesses, browses, or expresses interest in the products and services offered by CompanioEstonia OÜ via the Website.

The objective of this Privacy Policy is to provide transparency on how we process your data and to ensure it is adequately protected.

• Website / Page / Site: The domain https://companio.co, made available to users on the internet.
• User: Any natural or legal person who accesses or uses the Website.
• Content: All elements and information available on the Website, including but not limited to services, messages, texts, images, graphics, logos, links, audiovisual files, designs, source code, software, and other materials published or offered by the site owner.
• Web / WWW: A system for accessing online content using pages built with HTML or other programming languages (e.g., JavaScript, PHP).
• Hyperlink: A navigation mechanism allowing users to access different sections of the Website by clicking a link, button, or icon.
• Cookies: Small text files stored on the User’s device to track and analyze their web activity. Our use of cookies is disclosed and managed in accordance with our Cookie Policy.

Use of the Website and its content implies full acceptance of this Privacy Policy and related terms. These terms may be updated by CompanioEstonia OÜ to reflect changes in legal requirements and will always be available for your review.

Users can contact our Customer Support team via chat for any questions related to this policy.

Name of the controller: CompanioEstonia OÜ. Registered office and place of business: Männimäe, Pudisoo küla Kuusalu Vald, 74626, Harju Maakond, Estonia.

CompanioEstonia OÜ, during the generation of an estimate, a consulting session, or for the provision of its services, will collect and process some personal information required for the aforementioned activities. The information we collect from you includes -but it’s not limited to- your name, surname, ID, phone, email, postal address, and ID/passport information.
The purposes include:

• Responding to your inquiries or quote requests submitted through the Website.
• Requesting your feedback about our services.
• Communicating updates or changes to our services.
• Anonymizing and aggregating data for statistical purposes.
• Sending service-related or promotional communications (with your consent).
• Ensuring compliance with legal obligations and our internal data privacy practices.

The User knows and accepts that not disclosing certain personal data will prevent CompanioEstonia OÜ from providing the previously mentioned services. Under no circumstances CompanioEstonia OÜ will cede, exploit, disclose, or sell this information or process it for a use different from the ones expressly indicated here. During the registration process, the User will be informed of the non-obligatory nature of collecting some of the data for the provision of the services of CompanioEstonia OÜ.

CompanioEstonia OÜ will retain client data for as long as the contractual relationship remains in effect. Once this relationship ends, personal data used for promotional purposes will be kept for a maximum period of two years—unless the processing is based on the User’s consent and that consent is withdrawn, in which case the data will be retained only until such withdrawal is received.

In any case, personal data will not be stored for longer than is necessary to fulfill the purposes described in this policy, without prejudice to any retention required for the establishment, exercise, or defense of legal claims and/or as permitted or mandated by applicable law.

The provision of the services of CompanioEstonia OÜ through its website may require other third-party service providers of CompanioEstonia OÜ to access the personal data of the User if they are the party responsible for its processing. By accepting this Privacy Policy, the User understands that some of the aforementioned service providers are located in countries outside the European Economic Area or that they do not offer a level of security equivalent to the Estonian one.

CompanioOÜ may make transfers or communications of personal data to meet its obligations to the government or public institutions in cases where it is required in accordance with the legislation and extends, if applicable, to law enforcement institutions, prosecution forces, and the courts.

CompanioEstonia OÜ informs its Users about the possibility of exercising their rights of access, rectification, opposition, deletion, portability, and limitation of processing as well as the rejection of the automated processing of their personal data collected by CompanioEstonia OÜ.

These rights may be exercised free of charge by the User, by a written and signed request addressed to Lõõtsa 5, 11415 Tallinn, Estonia.

Said request must contain in the subject the reference “Data protection” and must include the following information:

• Name and surname of the User.
• Domicile for the purpose of notifications.
• Email address.
• Photocopy of the National Identity Document or Passport.
• Petition in which the request is specified.
• In the case of representation, it must be proved by a reliable document.

Likewise, the User may exercise the aforementioned rights through our Customer Support team.

In addition to the foregoing rights, the User shall have the right to withdraw the consent granted at any time through the procedure described above, without such withdrawal of consent affecting the lawfulness of the treatment prior to its withdrawal. CompanioEstonia OÜ may continue to treat the User’s data to the extent that the applicable law allows it.

CompanioEstonia OÜ reminds the User that they have the right to file a claim with the Control Authority regarding data protection.

The User has the right to revoke at any time the consent given for sending commercial communications with the simple notification to CompanioEstonia OÜ, by simply stating that this User does not wish to continue receiving commercial communications. For this purpose, the Users may click on the link included in each commercial communication, thus canceling the sending of electronic commercial communications.

The Website of CompanioEstonia OÜ is not directed to minors under 18 years of age. By accepting this Privacy Policy, the User declares and guarantees that he is over 18 years of age.

CompanioEstonia OÜ commits to comply with its obligation of privacy and secrecy of personal data and its duty to keep them secure and will take the necessary measures to prevent alteration, loss, treatment, or unauthorized access, in accordance with the provisions of regulations applicable.

CompanioEstonia OÜ has implemented the security measures of technical and organizational nature necessary to ensure the security of your personal data and prevent their alteration, loss, and treatment, and/or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed, whether from human action or from the physical or natural environment, in accordance with the provisions of the applicable regulations.

CompanioEstonia OÜ is a company concerned about the privacy of its Users and, in order to strengthen the confidentiality and integrity of information of your business, continuously maintains the supervision, control and, evaluation of its systems and IT infrastructure.

CompanioEstonia OÜ may modify its Privacy Policy in accordance with the applicable legislation at any time. In any case, any modification of the Privacy Policy will be duly notified to the Users so that they are informed of the changes made in the processing of their personal data and, if required by the applicable regulations, the User may be duly informed by other available means.